How well do you know your IT service provider? Do you know who it is? Do you know exactly what services they are providing you?

Recently there was a ransomware attack that hit hundreds of dental offices and prevented providers from accessing patient records. It was a practice owner’s worst nightmare! But just imagine how upset you would be if you had hired an IT company to protect against this very thing from happening? This cyber attack made news because this was the first time where the IT provider was attacked and from there, the virus was able to get to the individual practices. It has certainly shaken all of us because it showed that no one is immune to these types of attacks.

So I come back to the question I had posed earlier, how well do you know your MSP (managed service provider)? Is your MSP your neighbor who sets up the networks for all the families in the neighborhood in exchange for a cold one? Or do you hire a company that was running a Groupon special for 90% off annual services?

The point I want to make is have you truly vetted the company that you have entrusted with your practice’s data? As more and more offices have become paperless, our entire practice is held in data drives. Without them, we have no records, no x-rays, nothing to show there was even any treatment. You lose access to those drives then you are truly left with nothing.

With that understanding, how much is this peace of mind worth to you?

I personally want to focus on providing quality dental care to my patients and not having to worry about getting hacked. That is why I chose to hire a managed service provider like Darkhorse Tech instead of trying to set up my network by watching YouTube videos.

Darkhorse Tech has been in business for 7 years and their foundation has always been in the dental industry as Reuben Kamp, the founder, used to work for Benco in their IT network department.

I had an opportunity to catch Reuben during a lull in his schedule so that I could talk to him about this ransomware news that we have been hearing about. I was concerned about my system and what I needed to do to prevent such an attack.

Whether or not you decide to use Darkhorse Tech, Reuben gives us some great tips about how to protect your computer system. He wants you to understand the basics of what you need in your system so that you can ask the right questions.

Your practice’s computer network is just too valuable to either do nothing or try to ad lib it with DIY IT tutorials. Listen in to my conversation with Reuben and then you’ll know what you have to do the next day in the office!

If you do decide to use Darkhorse, Reuben has given us a great Nifty Thrifty deal so don’t delay!

https://youtu.be/v9yoqmQnMkg

Find out about:

• What is ransomware and how destructive it can be.
• What are the minimum IT requirements that any practice needs.
• Understanding cyber insurance
• Importance of two factor authentication. 

Now…what about that awesome Nifty Thrifty Deal?

• Sign up for the most common service plan and you will get Cisco’s “kick butt” Meraki MX67 cloud based firewall for free (a $695 value!).
• Peace of mind that you are hiring a top notch IT company who will always watch your digital back.

 

Click here to get this great deal and put “Nifty Thrifty 8/30 Live” in the comments section so that your account will be credited properly! Don’t delay because Reuben can withdraw this offer at any time. 

 

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