Nifty Deals: Melissa Carlson -Legwork patient experience

August 22, 2019
Melissa Carlson of Legwork talks about new Legwork features designed to improve patient engagement from the first point of contact

Legwork is a dental support platform aimed to engage your patients from the first point of contact.

They have services that range from increasing search rankings, patient contact methods, and website s designed to get your practice connected to your community

Before the first new patient appointment, Legwork sends a pre-appointment comfort survey to assess what will give the patient a great dental experience, and that information is put directly into the patient software. This builds a connection and ease with your patient from the start.

Patient experience insights are used to help your practice grown in both patients and positive reviews. Once such method is using Net promoter scoring

You can ask for the survey or the review in either order and it does not qualify as gating for google reviews

Legwork local can help promote you in the google maps search when someone searches for a service you want to feature in your area. There is a fee for this service

Keeping patients engaged between visits increases patient loyalty.

Nifty deal- Choose any package Legwork offers and pay only $99 for the first 6 months
No setup fees or contracts

Existing users- if you are on the search marketing services, you get the local for free
Reach out to see if you can customize a deal if you’re an existing user